Tickets :: [#13040] Horde thinks the phone is a browser

6.0.0-beta1

7/7/25

Summary	Horde thinks the phone is a browser
Queue	Horde Framework Packages
Queue Version	Git master
Type	Bug
State	Not A Bug
Priority	1. Low
Owners
Requester	software-horde (at) interfasys (dot) ch
Created	03/12/2014 (4135 days ago)
Due
Updated	03/12/2014 (4135 days ago)
Assigned
Resolved	03/12/2014 (4135 days ago)
Github Issue Link
Github Pull Request
Milestone
Patch	No

03/12/2014 03:59:04 PM	software-horde (at) interfasys (dot) ch	Comment #4	Reply to this comment
The ONLY way this error is triggered is if the client issues a GET request that is not an OPTION or AUTODISCOVER request...which are the ONLY two requests allowed via GET in ActiveSync. In other words, if this is the actual EAS client causing this error, the client in broken. I think you're correct. I was able to find, through the sync noise, the client which triggers the error. It's an Android device sending a ping via a GET request. [12/Mar/2014:16:41:18 +0100] "GET /Microsoft-Server-ActiveSync?Cmd=Ping&User=user%40domain.tld&DeviceId=androidc1234&DeviceType=Android HTTP/1.1" 500 738 "-" "Android/4.1.2-EAS-1.3" The same request is then sent a few seconds later using POST.

03/12/2014 03:06:19 PM	Michael Rubinsky	Comment #3 State ⇒ Not A Bug	Reply to this comment
The ONLY way this error is triggered is if the client issues a GET request that is not an OPTION or AUTODISCOVER request...which are the ONLY two requests allowed via GET in ActiveSync. In other words, if this is the actual EAS client causing this error, the client in broken.

03/12/2014 12:05:11 PM	software-horde (at) interfasys (dot) ch	Comment #2	Reply to this comment
Looking at more data, it seems to affect one email account on BlackBerry 10 which tries to connect over and over until it succeeds. I don't know how to get more valuable information from the logs. The URL where the data is posted is exactly the same as the one used by other accounts.

03/12/2014 11:49:13 AM	software-horde (at) interfasys (dot) ch	Comment #1 Priority ⇒ 1. Low Patch ⇒ No Milestone ⇒ Queue ⇒ Horde Framework Packages Summary ⇒ Horde thinks the phone is a browser Type ⇒ Bug State ⇒ Unconfirmed	Reply to this comment
I get a lot of : "Trying to access the ActiveSync endpoint from a browser. Not Supported" And I've checked, those are not bots scanning the domain. Looking at the debug log, I don't see any difference between a successful sync and one which fails. Both handshakes seem to end the same with :Horde_Rpc::__construct complete but then sometimes I get the error message, sometimes it goes to the next step: Horde_Rpc_ActiveSync::getResponse() starting for Sync That's assuming I understand what's going on from reading the logs of course. Here is the debug log: 2014-03-12T11:03:54+00:00 DEBUG: HORDE 1. Horde_Rpc_ActiveSync->getResponse() /var/www/html/horde/rpc.php:156 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] Load config file (attributes.php; app: turba) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] Load config file (backends.php; app: turba) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] SQL (0.0000s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] SQL (0.0000s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] SQL (0.0000s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [imp] Hook prefs_init in application imp called. [pid 53447 on line 58 of "/usr/local/php/lib/php/Horde/Core/Hooks.php"] 2014-03-12T11:03:54+00:00 DEBUG: HORDE [imp] Hook prefs_init in application imp called. [pid 53447 on line 58 of "/usr/local/php/lib/php/Horde/Core/Hooks.php"] 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] Load config file (backends.php; app: turba) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] SQL (0.0000s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] SQL (0.0000s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [turba] SQL (0.0000s) 2014-03-12T11:03:54+00:00 NOTICE: HORDE [imp] Login success for user@domain.tld (Horde user user@domain.tld) [1.2.3.4] to {localhost:143 [imap]} [pid 53447 on line 157 of "/var/www/html/horde/imp/lib/Auth.php"] 2014-03-12T11:03:54+00:00 DEBUG: HORDE [imp] SQL (0.0002s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [horde] SQL (0.0006s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [horde] SQL (0.0001s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [horde] SQL (0.0001s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [horde] SQL (0.0002s) 2014-03-12T11:03:54+00:00 DEBUG: HORDE [horde] Max memory usage: 9961472 bytes [pid 53447 on line 598 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Load config file (conf.php; app: horde) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting sam inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting ansel inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting wicked inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting chora inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting whups inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting luxor inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting klutz inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting jonah inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting hermes inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting sesha inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting kolab inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting agora inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting ulaform inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Setting vilma inactive because the fileroot does not exist or the application is not configured yet. [pid 53447 on line 738 of "/usr/local/php/lib/php/Horde/Registry.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Load config file (nls.php; app: horde) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Load config file (hooks.php; app: imp) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [imp] Load config file (conf.php; app: imp) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [imp] Load config file (prefs.php; app: horde) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [imp] Load config file (prefs.php; app: imp) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [imp] Hook prefs_init in application imp called. [pid 53447 on line 58 of "/usr/local/php/lib/php/Horde/Core/Hooks.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [imp] Hook prefs_init in application imp called. [pid 53447 on line 58 of "/usr/local/php/lib/php/Horde/Core/Hooks.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [imp] Hook prefs_init in application imp called. [pid 53447 on line 58 of "/usr/local/php/lib/php/Horde/Core/Hooks.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [imp] Load config file (backends.php; app: imp) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE Load config file (hooks.php; app: ingo) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [gollem] Load config file (conf.php; app: gollem) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [gollem] Load config file (prefs.php; app: gollem) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [gollem] Load config file (backends.php; app: gollem) [pid 53447 on line 402 of "/usr/local/php/lib/php/Horde.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [horde] Horde_Rpc::__construct complete [pid 53447 on line 47 of "/usr/local/php/lib/php/Horde/Rpc/ActiveSync.php"] 2014-03-12T11:03:55+00:00 DEBUG: HORDE [horde] Accessing ActiveSync endpoing from browser or missing required data. [pid 53447 on line 156 of "/var/www/html/horde/rpc.php"] 2014-03-12T11:03:55+00:00 ERR: HORDE [horde] Trying to access the ActiveSync endpoint from a browser. Not Supported. [pid 53447 on line 101 of "/usr/local/php/lib/php/Horde/Rpc/ActiveSync.php"]